6-Month Parts Warranty
Quality You Can Trust
Every phone part comes with our comprehensive 6-month warranty – because we believe in the quality we sell.
Got a defective part? Manufacturing fault? We’ll replace it or refund you – no questions asked.
What’s Covered
- ✅ Manufacturing defects – faulty parts straight from the supplier
- ✅ Material failures – parts that break under normal use
- ✅ DOA (Dead on Arrival) – doesn’t work when you receive it
- ✅ Quality issues – doesn’t meet expected performance standards
What’s Not Covered
- ❌ Installation damage – bent during fitting, wrong tools used
- ❌ Accidental damage – dropped phone, water damage, etc.
- ❌ DIY modifications – parts altered or repaired by others
Need a Warranty Replacement?
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Simple 3-Step Process:
Contact Us
Include: Order number • What’s wrong • Photos if helpful
We’ll Assess
Quick response – usually within 24 hours. Fair evaluation – we want happy customers
Get Your Solution
Free replacement shipped to you, OR full refund if you prefer
Received Damaged Item?
Contact us immediately – we’ll send a replacement at our cost. Shipping damage happens, and we’ll take care of it.
Why 6 Months?
Most suppliers offer 30-90 days – we offer 6 months because we source quality parts and stand behind them.
Questions?
Contact us at support@techietoys.co.za
Warranty applies to original purchaser only • Proof of purchase required • Claims must be made within 6 months of purchase
