Privacy Policy – Protecting Your Data
Your Privacy Matters to Us
What Information We Collect
When you shop with us, we collect:
Contact Details
- Your name, email, phone number, and delivery address
- We need this to process your orders and keep you updated.
Order Information
- What you purchased, when you purchased it, and payment details
- We need this to fulfil orders and provide our 6-month guarantee
Website Activity
- Pages you visit, device type, and how you use our site
- We need this to improve our website and your shopping experience
How We Use Your Information
We use your data to:
Process Your Orders
Get your phone parts to you quickly and resolve any issues
Provide Our 6-Month Guarantee
Track warranty claims and replacement requests
Keep You Informed
Send order updates and helpful repair information (with your permission)
Improve Our Service
Identify popular products and fix website issues
Who We Share Information With
We only share your data when necessary:
Payment Processors
Your payment information goes securely to PayFast and other payment providers to process transactions
Shipping Companies
We share delivery details with our network of couriers to deliver your parts
Legal Requirements
If required by South African law, we’ll comply with legal requests
We never sell your personal information to third parties.
How We Protect Your Data
Your information security is important to us:
- Secure servers and encrypted data transmission
- Limited access – only essential staff can view customer data
- Regular security updates and monitoring
Whilst we take every precaution, no internet transmission is 100% secure. We do our best to protect your data.
Your Rights Under POPIA
South African law gives you control over your data:
Access Your Data
Request a copy of what personal information we have about you
Correct Mistakes
Ask us to correct any wrong information in our records
Delete Your Data
Request deletion of your information (with some legal exceptions)
Object to Processing
Tell us to stop using your data for certain purposes
To exercise any of these rights, email us at support@techietoys.co.za
Questions About Your Privacy?
Contact us:
📧 Email: support@techietoys.co.za
Got privacy concerns? We’d rather answer your questions than leave you wondering.
Policy Updates
We may update this policy as our business grows or laws change. When we do, we’ll:
- Post the updated version on this page
- Update the “Last Updated” date below
- Email significant changes to existing customers
Last Updated: 31st August 2025
This policy complies with South Africa’s Protection of Personal Information Act (POPIA)
